8-9 November 2019, Khulo – The EU-supported Khulo Local Action Group (LAG) within the frame of the project “Promotion of service quality development in the guest houses in Khulo Municipality” organized a study visit in Kazbegi in cooperation of Kazbegi LAG to share experience in the field of guesthouse management. Totally, 13 Guesthouse operators participated in the event. Duration of study visit was 2 days. Masterclass was conducted by Guesthouse owner – Ketevan Sujashvili.

Director of Kazbegi LAG Shorena Sujashvili is sharing very interesting opinion – ‘’Very big experience accumulated in field of guesthouse management in Kazbegi municipality; therefore we have possibility to share practical examples to other service providers. Most important is the cooperation between LAGs, because we will have possibilities to plan many more joint activities in the future’’.

Study visit conducted in very active regime. Guesthouse operators received practical information in different fields:  (1) who to register in different touristic web pages; (2) agritourism and its positive sides; (3) pricing and  seasonal discounts; (4) practical tools of guesthouse management; (5) provision of additional services [Transfer, Tour organization and etc.]; (6) how to introduce local culture and history;  (7) catering;  and (8) Guesthouse room cleaning methods.

‘’Study visit  was very interesting for me, I learned many practical examples and I am returning with many ideas which I will introduce in my guesthouse – stated, owner of guesthouse ‘’Skhalta’’ Izolda Surmanidze.

The project is financed jointly by the US Embassy small grant program and Caritas Czech Republic in Georgia.